HRETD - Quality Management System
   

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 VISION AND MISSION

 QUALITY STATEMENT

QMS

 ACCREDITATIONS

 DIRECTORS

 COMPANY PROFILE

    Accreditations

All HRETD courses are National Qualifications Framework-aligned according to skills development legislation and national unit standards. All our lifting machine courses are accredited through the Transport Education and Training Authority (TETA) and our earthmoving equipment courses are accredited...
 


"Our Quality Management System comforms to specific quality indicators provided by SAQA, which forms the basis of the various ETQA criteria. These quality indicators assure a high level
of satisfaction
for both clients and learners."
 

The adoption of a Quality Management System (QMS) was a strategic decision for HRETD. The design and implementation of our Quality Management System is a working document of procedures influenced by our business environment and changes in, or risks associated with, the environment.

As a service provider of quality training, HRETD complies not only with mandatory TETA-SETA requirements in regards to implementing a QMS, but we are also in the process of aligning with ISO 9001 standards. This will provide us with an internationally-recognised quality standard that will ensure competitive performance
in the training industry.

The degree of excellence specified both in our mission and objectives reflects our aim to provide training that is aligned with national, sector, local and learner requirements within the context of accessibility, affordability and cost-effectiveness.

Our Quality Management System conforms to specific quality indicators provided by SAQA, which forms the basis of the various Education and Training Quality Assurance (ETQA) criteria.

These quality indicators assure a high level of satisfaction for both clients and learners.

Our quality indicators are:
Education and facilitation objectives that are clear;
Identified processes within the organisation;
Established procedures for quality management
policies; and
Sustainable quality management strategies and
infrastructure.

Our QMS processes relates to:
The development, delivery and evaluation of learning programmes;
The necessary financial, administrative and physical resources to deliver said
programmes;
Modes of organisation and practices;
Learner-centred policies and mechanisms for dealing with learning
programmes;
The ability to conduct off-site or workplace activities;
Policies for assessment and its management; and
Policies for programme development in terms of content, people,
procedures, practices and resources.

To ensure effective quality management, we have secured the services of a dedicated Quality Consultant who adheres to the Deming Cycle, as recommended by ISO 9001. The internationally-recognised "Plan, Do Check, Act (PDCA)" methodology of the Deming Cycle is easy to follow and offers sustainable system implementation.

 
 
Company documents
in downloads:


Company Profile
Format: PDF Size: 550K
(Right-click and 'Save Target As' to download)


Course Directory 2017
Format: PDF Size: 470K
(Right-click and 'Save Target As' to download)


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